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Privacy Policy

Crazy Little Momma's
Effective Date: March 2026

1. Introduction

Crazy Little Momma's (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through:

  • Our website

  • Our brick-and-mortar retail location

  • Email or SMS marketing

  • Our social media platforms

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only limited personal information necessary to operate our business and communicate with customers.

The information we may collect includes:

  • Name

  • Email Address

  • Phone Number

This information may be collected when you:

  • Sign up for email or SMS marketing

  • Make a purchase in-store or online

  • Contact us for support

  • Participate in promotions or events

We do not store or process payment information ourselves.

All payments made through our website or point-of-sale system are processed securely through Shopify, our e-commerce platform and payment processor.

3. How We Use Your Information

We use the information we collect to:

  • Send promotional emails or SMS messages (with your consent)

  • Provide customer service and respond to inquiries

  • Improve our products, services, and customer experience

  • Inform you about promotions, product launches, or updates

You will only receive marketing messages if you have opted in, and you can opt out at any time.

4. Third-Party Services

We use trusted third-party platforms to operate our business. These providers may process customer information on our behalf.

Our primary service providers include:

Shopify

Used for:

  • Website hosting

  • Online checkout

  • Payment processing

  • Order management

  • Point-of-sale transactions

Shopify securely handles payment information such as credit card numbers. We do not store or access credit card data.

Klaviyo

Used for:

  • Email marketing

  • SMS marketing

  • Customer communication

Klaviyo may access customer contact information solely for the purpose of sending communications on our behalf.

These providers are required to protect your information and use it only to provide services for our business.

5. Internal Business Tools (Facebook App)

Crazy Little Momma's operates an internal productivity tool connected to our Facebook account.

This tool is used only for internal business automation and operational purposes, such as managing and scheduling content or improving workflow.

Important:

  • The app does NOT access customer data

  • The app does NOT collect personal information

  • The app does NOT store or process customer information

It is strictly used to assist in managing our business operations.

6. SMS and Email Marketing

If you choose to subscribe to our email or SMS marketing, you may receive messages related to:

  • Promotions

  • Product announcements

  • Special offers

  • Cart reminders

Participation is completely voluntary.

You can unsubscribe at any time:

Email:
Click the unsubscribe link in any email.

SMS:
Reply STOP to any message.

Message and data rates may apply depending on your mobile carrier.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website performance

  • Provide a better browsing experience

You may disable cookies through your browser settings, though this may affect website functionality.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee complete security, and users provide information at their own risk.

9. Data Retention

We retain customer information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Maintain business records

You may request deletion of your personal information at any time.

10. Children's Privacy

Our services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children.

If we discover that a child has provided personal information, we will delete that information promptly.

11. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Opt out of marketing communications

To make a request, contact us using the information below.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Crazy Little Momma's

Email: contactus@crazylittlemommas.com
Phone: 1-304-927-1282
Address:
142 E Main St
Spencer, WV 25276

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Updated versions will be posted on our website with a revised effective date.

14. Consent

By providing your personal information to Crazy Little Momma's, you consent to the collection and use of your information as described in this Privacy Policy.